IT support and computer repair in Ljubljana & surroundings. Web design, online marketing & SEO, AI solutions throughout Slovenia

Privacy Policy

PRIVACY POLICY

Last updated: 9 July 2026

 

This Privacy Policy explains how personal data is collected, used, and protected when you visit or interact with the website https://pjz.si, operated by:

 

Data Controller: Patrik Julij Zupan

Country: Slovenia

Email: info@pjz.si

 

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.

 

PERSONAL DATA WE COLLECT

Contact Information

  • Name
  • Email address
  • Phone number
  • Any information you provide via contact forms

 

Technical Information

  • IP address
  • Browser type and version
  • Device type
  • Operating system

 

Usage Data

  • Pages visited
  • Time spent on the website
  • Referring URLs

 

Analytics and Advertising Data

  • Traffic sources and visitor behavior (collected via Google Analytics 4, only after consent)
  • Conversion and remarketing data (collected via Google Ads, only after consent)

 

Security Data

  • Information collected through Cloudflare Turnstile, used to prevent spam and automated abuse.

 

HOW WE COLLECT DATA

We collect personal data in the following ways:

  • When you submit a contact form
  • When you communicate with us via email or phone
  • Through cookies and similar technologies
  • Through security tools such as Cloudflare Turnstile
  • Through analytics and advertising tools (only after consent)

 

PURPOSES OF PROCESSING

We use personal data for the following purposes:

  • Responding to inquiries and providing requested services
  • Providing IT support, web design, digital services, and repair services
  • Improving website functionality and performance
  • Analyzing website traffic and visitor behavior (only after consent)
  • Measuring advertising effectiveness and reaching relevant audiences (only after consent)
  • Protecting the website from spam, fraud, and automated abuse
  • Legal compliance
  • Marketing communication (only where consent has been given)

 

LEGAL BASIS FOR PROCESSING (GDPR)

We process personal data under the following legal bases:

  • Consent - when you voluntarily submit a form or accept cookies
  • Contractual necessity - to provide requested services
  • Legitimate interest - for website security and service improvement
  • Legal obligation - when required by law

 

You may withdraw your consent at any time.

 

CLOUDFLARE TURNSTILE

We use Cloudflare Turnstile on our contact forms to protect the website from spam and automated abuse. Turnstile is a privacy friendly alternative to traditional CAPTCHAs. It is designed to detect bots without identifying, profiling or tracking individual visitors.

To distinguish human visitors from bots, Cloudflare Turnstile processes a limited set of technical signals, such as:

  • IP address
  • TLS fingerprint
  • User Agent header (browser and device information)
  • Sitekey and the associated website origin

Cloudflare cannot directly identify individuals from these signals.

Cloudflare acts in two roles when providing Turnstile:

  • As a data processor, when it processes these signals on our behalf to secure our website. For this processing we are the data controller, and our legal basis is our legitimate interest in protecting the website from fraud, abuse and automated attacks.
  • As a data controller, when it processes the same signals to improve and refine its own bot detection technology. For this processing Cloudflare is responsible under its own privacy policy and relies on its legitimate interest.

For more information, see Cloudflare's Privacy Policy at https://www.cloudflare.com/privacypolicy/ and the Cloudflare Turnstile Privacy Addendum.

GOOGLE ANALYTICS

We use Google Analytics 4 (GA4) to analyze website traffic and understand how visitors interact with our website.

 

Google Analytics may collect:

  • IP address (anonymized)
  • Pages visited and time spent on each page
  • Device type, browser, and operating system
  • Referring URLs and traffic sources

 

Google Analytics cookies are only loaded after you have given your consent through the cookie consent banner. You can withdraw your consent at any time.

 

Google LLC acts as a data processor. Data may be transferred to and processed in the United States under Google's standard contractual clauses. For more information, see Google's Privacy Policy at https://policies.google.com/privacy

 

GOOGLE ADS

We use Google Ads to promote our services. Google Ads may use cookies to measure the effectiveness of our advertising and, where applicable, to show relevant ads to previous visitors of our website (remarketing).

 

Google Ads may collect:

  • Information about pages visited and actions taken on the website
  • Device and browser information
  • Data used to match ads to relevant audiences

 

Google Ads cookies are only loaded after you have given your consent through the cookie consent banner. You can withdraw your consent at any time.

 

For more information, see Google's Privacy Policy at https://policies.google.com/privacy and Google's Advertising Policy at https://policies.google.com/technologies/ads

 

GOOGLE FONTS

This website uses Google Fonts to display text in a consistent and visually appealing way. To protect your privacy, we serve these fonts locally from our own server wherever possible, so that your IP address and browser information are not transferred to Google when fonts are displayed.

In the rare case that a font is loaded directly from Google's servers, Google may receive your IP address and browser information. This would be based on our legitimate interest in providing a consistent visual experience.

For more information, see Google's Privacy Policy at https://policies.google.com/privacy

 

COOKIES

We use cookies and similar technologies to ensure proper website functionality and security.

 

Necessary cookies

Required for basic operation of the website.

 

Security cookies

Used by Cloudflare Turnstile to detect abuse and protect the website.

 

Analytics cookies

Used by Google Analytics 4 to analyze traffic and visitor behavior. Only loaded after your consent.

 

Advertising cookies

Used by Google Ads for conversion tracking and remarketing. Only loaded after your consent.

 

You can manage or disable cookies through your browser settings or through the cookie consent banner on this website.

 

This website uses a consent management platform (Complianz) to manage cookie preferences and ensure compliance with GDPR and ePrivacy regulations.

 

DATA SHARING WITH THIRD PARTIES

We do not sell personal data.

 

We may share data with trusted third-party providers only when necessary for:

  • Website hosting
  • Security services (Cloudflare Turnstile)
  • Analytics services (Google Analytics 4)
  • Advertising services (Google Ads)
  • Font delivery (Google Fonts)
  • Technical maintenance
  • Legal compliance

 

These providers process data only on our behalf and according to our instructions.

 

DATA RETENTION

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.

  • Data from contact forms and inquiries is kept for as long as needed to handle your request and any related follow up communication, and is then deleted or anonymized.
  • Data related to provided services is kept for the duration of the working relationship and a reasonable period afterwards.
  • Accounting and invoicing documents are retained for as long as required by applicable Slovenian and EU law.
  • Analytics and advertising data is retained according to the retention settings of the relevant tool (Google Analytics 4, Google Ads) and only where consent has been given.

When data is no longer needed, it is securely deleted or anonymized.

YOUR RIGHTS UNDER GDPR

You have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, contact: info@pjz.si

You also have the right to lodge a complaint with the competent supervisory authority. In Slovenia this is the Information Commissioner (Informacijski pooblaščenec), https://www.ip-rs.si

DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

 

THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for their privacy practices.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised "Last updated" date.

 

CONTACT

If you have any questions regarding this Privacy Policy or your personal data, contact:

 

Email: info@pjz.si

Data Controller: Patrik Julij Zupan

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